Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from mbatradinginc.com (the “Site”).

Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

-Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. We use both essential cookies (necessary to power core storefront features, such as your shopping cart and checkout session) and non-essential cookies (used for performance, analytics, and targeted marketing). You can manage your cookie preferences at any time through our cookie consent banner or by adjusting your web browser settings. For more information about cookies and how to disable them, visit https://www.allaboutcookies.org.

-Log files: Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    -Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site and to measure the effectiveness of our advertising campaigns (such as Shopify Analytics, Google Analytics, and Meta Pixel).

    Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

    When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

     

    How Do We Use Your Personal Information?
    We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
    - Communicate with you;
    - Screen our orders for potential risk or fraud; and
    - When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

    We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

    WhatsApp Messaging: If you opt in, we may send you messages via WhatsApp, including product restock alerts, exclusive deals, and order-related notifications. Messages are sent to the WhatsApp number you provide during signup. Message frequency varies based on product availability. You can opt out at any time by replying STOP to any WhatsApp message. Standard data rates may apply. We record the date, method, and consent text of your opt-in for compliance purposes.

    Sharing Your Personal Information
    We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

    Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

    Behavioral Advertising
    As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

    You can opt out of targeted advertising by using the links below:
    - Facebook: https://www.facebook.com/settings/?tab=ads
    - Google: https://www.google.com/settings/ads/anonymous
    - Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

    Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

    Do Not Track
    Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

    European Economic Area (EEA) and UK Resident Rights
    If you are a resident of the European Economic Area (EEA) or the United Kingdom (UK), you have specific rights regarding your Personal Information under the General Data Protection Regulation (GDPR) and UK GDPR:

    Legal Basis for Processing: We process your Personal Information under the following legal bases:

    -Contractual Necessity: To fulfill orders placed through the Site (e.g., processing payments, arranging shipping, and issuing invoices).

    -Legitimate Interests: To screen for potential fraud/risk and to improve and optimize our Site and services.

    -Consent: Where you have explicitly opted in to receive marketing communications or allowed non-essential cookies.

    Your Data Subject Rights: You have the right to:

    -Access: Request a copy of the Personal Information we hold about you.

    -Rectification: Request that we correct incomplete or inaccurate information.

    -Erasure ("Right to be Forgotten"): Request that we delete your Personal Information, subject to certain legal exceptions (such as tax/record-keeping requirements).

    -Restriction & Objection: Object to or ask us to restrict the processing of your data (e.g., opting out of direct marketing).

    -Data Portability: Request a copy of your data in a structured, machine-readable format.

    -Withdraw Consent: Withdraw your consent at any time where processing is based on consent.

    International Data Transfers: Because MBA Trading Group operates in the United States, your Personal Information will be transferred outside of Europe to Canada and the United States. We rely on recognized data transfer mechanisms (such as Standard Contractual Clauses or adequacy decisions) to protect your data across borders.

    Right to Lodge a Complaint: You have the right to lodge a complaint with your local Data Protection Authority (DPA) in the EEA or the Information Commissioner’s Office (ICO) in the UK if you believe our processing violates applicable law.

    California Resident Rights
    If you are a resident of California, you have the right to request access to the personal information we collect, request deletion of your information, or correct inaccuracies. We do not sell your personal information for monetary value. However, we share data with advertising partners to deliver targeted ads. You may opt out of this processing by contacting us at sales@mbatradinginc.com or using the "Do Not Sell or Share My Personal Information" link in our site footer.

    Data Retention
    When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

    Data Security 
    We implement reasonable physical, technical, and administrative security measures to protect your Personal Information from unauthorized access, loss, misuse, or alteration. For example, payment transactions are encrypted using Secure Sockets Layer (SSL) technology. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

    Changes
    We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

    Minors
    The Site is not intended for individuals under the age of 16 .

    Contact Us
    For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at sales@mbatradinginc.com, by phone at (626) 968-9220, or by mail using the details provided below:

    MBA Trading Group
    1899 Wheeler Ave, La Verne, CA 91750, United States
    Phone: (626) 968-9220